Betinia Terms and Conditions

Welcome to Betinia. These terms and conditions govern your access to and use of our website, our casino games, our sportsbook and all related services offered under the Betinia brand. By creating an account, completing the Betinia register process, or otherwise using our services, you agree to be bound by these terms in full. If you do not agree with any part of these terms, we ask that you do not use our platform.

Who We Are

Betinia is operated by Maltix Limited (registration number C96904), a company registered in Malta and operating on the Soft2Bet platform. Our registered addresses are Quad Central, Q3 Level 3, Triq l-Esportaturi, Zone 1, Central Business District, Birkirkara CBD 1040, Malta, and Level 2, Suite 2, The Phoenix Business Center, Triq il-Ferrovija c/w Triq Regjonali c/w Triq Il-Blata L-Kahla, Santa Venera SVR 9022, Malta. We hold a licence from the Malta Gaming Authority (MGA/B2C/486/2018), issued on 20 December 2018 and valid through 12 December 2028. We are also licensed by the Office of the Revenue Commissioners (licence number 1020269) to provide sportsbook services to residents of the Republic of Ireland. We have operated under the Betinia brand since 2018.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete Betinia registration, you confirm that all information you provide is accurate, current and complete. We require full identity verification before we process any Betinia withdrawal, and we reserve the right to request supporting documentation at any time.

• You may hold only one account with us; duplicate accounts will be closed and any related bonus voided.
• You are responsible for keeping your Betinia login credentials confidential and secure.
• We do not accept registrations from residents of restricted territories, including but not limited to Australia, Austria, Belgium, France, Germany, the Netherlands, Spain, Sweden, Switzerland, the United Kingdom, the United States and other jurisdictions listed in our compliance policy.
• We may suspend or close your account if we suspect fraud, collusion, or a breach of these terms.

Deposits and Withdrawals

We support a range of secure payment methods including Visa, Mastercard, Diners Club International, Skrill, Skrill 1-Tap, Neteller, Jeton and MuchBetter. Every Betinia deposit is processed with a 0% fee, instantly, with transaction limits between €10 and €5,000 depending on the method used and your account currency. We do not accept cash, cheques or third-party payment instruments.

The minimum Betinia withdrawal amount is €10 (or the equivalent in your local currency), and withdrawal transactions are also capped at €5,000 per transaction. Withdrawals are always returned to the original payment instrument used for the corresponding deposit. Before we can process any cashout, at least one deposit must have been made and wagered in full at least once. Standard processing time is up to three business days, though this may be extended where additional verification or security checks are required. E-wallet withdrawals typically settle within one to three days from the moment we approve them in the cashier; card and bank transfer withdrawals may take longer due to banking processing times. We hold customer funds in designated accounts, separate from our own operational funds, in accordance with our licensing obligations.

VIP Withdrawal Limits

Daily and monthly withdrawal ceilings are determined by your VIP level, which we calculate based on your gaming activity over the preceding 90 days. Limits range from €500 per day and €7,000 per month at Beginner level, up to €1,500 per day and €20,000 per month at Legend level. Where a withdrawal exceeds your applicable limit, we may split the payment into instalments to remain compliant with these thresholds.

Bonuses and Promotions

We offer a range of promotions, including our welcome package, reload bonuses, cashback and free spins. Any Betinia bonus code or promotional offer is subject to specific terms displayed at the time of the offer, and general terms outlined here. Our welcome bonus for new players matches 100% of your first deposit up to €500, together with 200 free spins, subject to a minimum qualifying deposit of €20. Free spins are credited in batches of 20 per day over 10 days, and each batch must be claimed within 24 hours or it will expire.

Wagering requirements apply to all Betinia casino bonus offers: 35x the deposit plus bonus amount, and 40x on winnings generated from free spins, both to be completed within 10 days of activation. Deposits made using Neteller or Skrill do not qualify for this welcome offer. We do not permit the use of more than one active bonus at a time, and any withdrawal request made before a bonus is claimed, or after it has been activated but not completed, will void your eligibility. We reserve the right to void bonus funds and related winnings where wagering requirements are not met within the specified period. We may also apply additional restrictions, such as maximum cash-out multipliers, for players in certain markets including Thailand, Brazil, Chile and Peru.

We do not currently provide a Betinia no deposit bonus offer, though we may introduce one in the future; any such offer will be governed by these terms and the specific promotional conditions published at that time.

Our Games and Services

We provide access to a wide selection of casino and sports betting products through our website, optimised for both desktop and mobile browsers. There is no dedicated Betinia app at this time; our Betinia casino app experience is delivered entirely through a responsive, browser-based mobile platform, so no download is required to enjoy our games.

Our Betinia slots collection features titles from leading providers including Pragmatic Play, Play'n GO, Microgaming and Hacksaw Gaming, alongside table games, scratch cards, video poker and progressive and fixed jackpots. Our Betinia live casino offers real-time roulette, blackjack, game shows, baccarat, dice and poker with professional dealers. Our sportsbook covers football, tennis, ice hockey, basketball, table tennis and volleyball, with live betting available across major events. Casino and sportsbook balances are managed through a single shared wallet.

We work with independent studios and providers to ensure fair outcomes, but we do not guarantee uninterrupted access to any specific game or provider, and we may add, remove or modify our game library at our discretion.

Responsible Gambling

We are committed to promoting responsible play. We provide tools including deposit limits, session reminders, self-exclusion and account closure options. If you feel your gambling is becoming a concern, we encourage you to contact our support team or use the responsible gaming tools available in your account settings.

Limitation of Liability

We provide our services on an "as available" basis and do not guarantee that our platform will be free from interruptions, errors or delays. To the extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our services. Nothing in these terms limits liability that cannot be excluded under Maltese law or other applicable regulations.

Changes to These Terms

We may update these terms periodically to reflect changes in our services, regulatory requirements or business practices. We will publish the revised terms on our website, and continued use of our services after such changes constitutes your acceptance of the updated terms.

Contact Us

If you have questions about these terms, our promotions, or need help with your account, our support team is available 24/7 via live chat and email at support@betinia.com. We offer support in English, Finnish, Hungarian, Polish, Portuguese, French and Croatian.